Account Manager (m/f/d)

From the posting

XTB is a leading European online broker characterized by years of experience, personalized service, and forward-looking technologies. Whether you want to invest long-term or trade actively – XTB is the place where your money works! We offer our clients everything they need to achieve their financial goals.
XTB has been operating as a FinTech since 2005. Its rapid growth story led to an IPO in 2016, making XTB the fourth-largest publicly listed Forex and CFD broker globally. With around 1,500 employees, the XTB Group serves nearly 3 million clients in more than 19 countries worldwide (including 13 branches) and has added a wide range of products and services to its portfolio over the years.
To strengthen our sales team and the XTB brand across the German-speaking region, we are looking for full-time Account Managers (m/f/d) across Germany as soon as possible.

Responsibilities:
- Professional acquisition of interested individual and corporate clients, primarily via phone and email (no cold calling!)

- Phone consultations with new clients regarding XTB’s products and accounts, including after-sales support

- Ongoing account management and support for your active client base

- Win-back and reactivation of inactive clients

- Participation in trade fairs and sales events across Germany (up to 5 times per year)

- Supporting product and platform launches

- Assisting with and delivering educational programs for clients Contributing to the creation of various materials for existing and prospective clients

What you bring to the table:
- A strong interest in the stock market, trading, and financial markets in general

- Sales drive and a genuine enthusiasm for selling and customer engagement

- Native-level German (written and spoken) as well as good English language skills

- Excellent communication and presentation skills to explain complex financial products clearly

- High level of personal accountability, proactive initiative, and the ability to work under time pressure

- Preferred, but not mandatory: a completed degree or commercial apprenticeship in finance, business, economics, or a related field

Nice to have:
- Experience with Salesforce or other CRM system

- Stocks/CFDs knowledge

What we offer:
- Permanent employment contract, up to 100% remote work within Germany

- No shark-tank mentality: we work collaboratively as a team and reward success with an attractive quarterly team bonus

- Company health insurance with an annual budget of over 600 EUR for treatment allowances and supplemental dental coverage (including premium dental care / PVZ)

- Remote & Hybrid work: working from home and the option to work at our Berlin office are part of our offering (flexible/hybrid tailored to your preferences)

- Monthly home office stipend of 50 EUR to help offset your remote work costs

- 30 days of annual paid leave (based on a 5-day workweek), plus additional vacation benefits based on length of service

- Modern equipment for home and office: company laptop and full peripheral setup

- Fresh fruit, water, and unlimited coffee at the office to keep you energized, focused, and healthy

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