Customer Engagement & Service Agent
InteliWISE SA · Remote · Posted March 30, 2026
- Who can apply
- Poland
Remote Poland
- Pay
- Not stated in the posting
- How you’d be employed
- Employee
- Location in the posting
- Lublin · Remote Poland
- Skills required
- Customer service
- Benefits in the posting
- Health insurance, Learning budget, Wellbeing budget
Analyzed from the full posting. Quotes are the posting’s own words.
From the posting
Your mission
Customer help center for public institution
Start of work – November 2026
Tasks:- answering questions regarding rules of conducting an economic activity in Poland ad tech support for Ministry’s website
- channels: phone (inboud, outbound), livechat (inbound)
Address - Aleja Wincentego Witosa 16, Lublin
Lublin, lubelskie
Employment contract
Full time, part time
junior consultant(Junior), consultant (Mid / Regular)
Hybrid or on site position
Open now
Looking for many people
open positions: 2
Shift work:
no
Working days:
Monday through Friday
Working hours:
8:16, 9:17 or adjusted if part time
Possible night time hours:
no
Form of payment:
monthly
Wage calculation:
Fixed base rate + an hourly rate
Your profile
- Experience in customer service in the last 2 years (at least 12 months) – essential,
- Polish language skill on C1 level - essential,
- English language skill on B1 level - essential,
- Ukrainian language skill on B2 level – essential,
- Polish sign language on B2 level – optional,
- Student status – optional,
- No criminal record,
- Secondary education,
- High manners and personal communication skills,
- The ability to write quickly and correctly,
- Readiness to receive a large dose of information on entrepreneurs' law.
Our Benefits
- full-time or part-time employment contract,
- paid training,
- parking under the building,
- salary that increases with experience,
- subsidized employee meals,
- private medical care,
- subsidies for sports activities (FIT PROFT card)
Your contact person
For questions, please feel free to reach out to Kalina Stachel (kalina.stachel@matrix42.com
About InteliWISE SA: what they hire for, how long positions stay open