Senior Delivery Manager
SOFTSWISS · Remote · Posted September 8, 2026
- Who can apply
- Poland
Warszawa, Poland
- Pay
- Not stated in the posting
- How you’d be employed
- Not stated in the posting
- Level
- Senior
- Languages
- English B2+, Russian
- Location in the posting
- Warszawa, Poland
- Skills required
- Agile, Scrum, Jira, Confluence, eazyBI, BigPicture, Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives
Analyzed from the full posting. Quotes are the posting’s own words.
From the posting
Overview:
We are seeking a Senior Delivery Manager to lead and drive the software development teams in achieving timely and high-quality product delivery. This role involves coaching teams, facilitating Agile practices, managing delivery risks, and ensuring effective communication among stakeholders. The ideal candidate has experience managing multiple development teams and a strong understanding of Agile methodologies.
Key responsibilities:
Agile Leadership & Team Facilitation
- Serve as a servant-leader for Backend, Frontend, and QA/AQA teams, ensuring Agile principles and Scrum best practices are effectively implemented
- Coach and mentor team members to foster a culture of continuous improvement and high performance
- Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, to maintain collaboration and transparency
- Identify and remove impediments, ensuring teams remain focused on delivering value
Delivery Management & Execution
- Own the end-to-end delivery process, ensuring timely execution of features and initiatives based on an approved roadmap
- Collaborate with the Product Owner and Engineering Leads to define feature delivery plans, including scope, dependencies, and risk assessment
- Monitor and control feature delivery progress across sprints, ensuring commitments align with the agreed plan
- Proactively manage risks and dependencies, coordinating across multiple teams to ensure smooth delivery
- Enforce stakeholder engagement, ensuring expectations are managed, concerns are addressed, and feedback loops are effective
- Lead issue resolution during sprints by working closely with team members and engineering leads
Process Optimization & Continuous Improvement
- Continuously evaluate and refine delivery frameworks, improving efficiency and effectiveness in Agile workflows
- Maintain up-to-date documentation on delivery processes, agreements, and best practices
- Drive process automation and improvements, ensuring alignment with best practices
- Highlight and track quality-related issues and trends, collaborating with QA Leads to drive product quality enhancements
- Ensure effective cross-team collaboration, helping teams navigate operational challenges
Team Management & Development
- Conduct soft skills evaluations and risk assessments during interviews
- Participate in performance reviews and probation period assessments, providing structured feedback
- Optimize team composition and workload management, ensuring efficient task assignments and skill balance
- Track individual and team performance, conducting regular 1:1s and implementing performance improvement plans where necessary
- Manage vacation and absence planning, ensuring minimal impact on delivery timelines
Reporting & Stakeholder Communication
- Provide weekly reports on feature/project progress, risks, blockers, and key metrics
- Deliver sprint reports, including issue tracking, root cause analysis, and improvement actions
- Prepare monthly capacity allocation reports, offering transparency into feature costs and resource allocation
Required Experience:
- 5+ years of experience as a Project/Delivery Manager in the IT industry across multiple organizations
- Proven ability to manage multiple teams of 10+ members
- Strong communication, facilitation, and conflict resolution skills
- Adaptability to changing priorities and the ability to navigate uncertainty effectively
- Proficiency in Jira (Plans, eazyBI, BigPicture) and Confluence
- English proficiency at B2+ level and strong command of Russian
Nice to have:
- Experience in the Gambling industry
- Background in product-focused companies
- Prior experience in software development
- Certified Project Management Professional (PMP), Scrum Master (CSM) or equivalent Agile certifications
Our Benefits:
- Private health insurance
- Sports benefits
- Comprehensive Mental Health Program
- Free English lessons (online)
- Local language courses
- Paid time off
- Maternity leave support
- Referral program rewards
- Upskilling, internal workshops, and participation in professional conferences and corporate events